Refund and Returns Policy

This Privacy Policy was last modified on February 26, 2025.

Overview

This Privacy Policy (the “Policy”) governs the web sites (each a “Site” and collectively the “Sites”) and mobile applications/apps (each an “App” and collectively the “Apps”) operated by Experiential Media Group ‘EMG’ LLC. (“EMG”, “we“, “us” or “our”), including such web sites and applications/apps for exhibitions owned or operated by EMG and exhibitions managed and operated by EMG on behalf of third parties who own or license such exhibitions (each an “Exhibition Owner”). The Sites and the Apps, along with the related content, applications, technology and services that that we offer through them, are referred to collectively as the “Platform”. This Policy describes:

  • The types of information we may collect or that you may provide when you download, register with, access, or use the Platform.
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies only to information we collect on or through the Platform. This Policy DOES NOT apply to information that we collect offline, or that you provide to or is collected by any third party, which may have their own privacy policies that we encourage you to read before providing your information on or through them (see “Third-Party Information Collection” below). Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. In using the Platform, you agree to be bound by this Policy. If you do not accept the terms of this Policy you may not access or use the Platform and you should discontinue your use of it. This Policy may change from time to time (see “Changes to Our Privacy Policy”). Your continued use of the Platform after we revise this Policy means you accept those changes, so please check this Policy periodically for updates.

How We Collect Information

We collect information from and about users of the Platform:

  • Directly from you when you provide it to us.
  • Automatically when you use the Platform.

Information You Provide Directly to Us

When you download, register with, access, or use any aspect of the Platform, we may ask you to provide the following types of information:

  • Information by which you may be personally identified, including but not limited to, your name, postal address, email address, and telephone number (“personal information”).
  • Payment information, including but not limited to, credit card information.

This information may be provided by you in the following ways:

  • Filling in forms on the Platform.
  • Contacting us.
  • Participating in surveys.
  • Carrying out transactions.
  • Searching within the Platform.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

If you provide information for publication or display (“Posted”) on public areas of the Platform or websites you access through the Platform (collectively “User Contributions”), then your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking

When you download, register with, access, or use any aspect of the Platform, the Platform may use technology to automatically collect:

  • Usage Details.
  • Device Information.
  • Stored Information and Files.

If you do not want us to collect any of the above information, then you may decide not to use the Platform or not to download the mobile application, or delete the mobile application from your device.

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies).
  • Web Beacons.

Third-Party Information Collection

When you use the Platform or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

  • Advertisers, ad networks, and ad servers.
  • Analytics companies.
  • Your mobile device manufacturer.
  • Your mobile service provider.
  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors.

Our Use of Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit or use the Platform, what pages users visit when they do so, and what other sites user used prior to coming to the Platform.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the Platform and its contents.
  • Fulfill any other purpose for which you provide it.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • Notify you when updates for the Platform are available.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual without restriction. In addition, we may disclose personal information that we collect or you provide:

  • With vendors or other third parties who perform services on our behalf.
  • With business and marketing partners.
  • To our subsidiaries and affiliates and to Exhibition Owners.
  • To contractors, service providers, and other third parties we use to support our business.
  • To comply with any court order, law, or legal process.

Your Choices About Our Collection, Use, and Disclosure of Your Information

This section describes mechanisms that we provide for you to control certain uses and disclosures of your information.

Accessing and Correcting Your Personal Information

You can send us an email at info@emgroup.com to request access to, correct, or delete any personal information that you have provided to us.

Children’s Privacy and Age Limitations for the Platform

The Platform is intended for use by persons aged 13 or older.

Changes to Our Privacy Policy

We may update this Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the most recent privacy policy on this page.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

  • Right to Access / Know.
  • Right to Delete.
  • Right to Correct.
  • Right of Portability.
  • Right to Opt out of Sale or Sharing or Targeted Advertising.

Your California Privacy Rights

The following additional privacy notices for California residents supplement the information contained in the other portions of this Policy and apply solely to individuals who reside in the State of California.

Your EU Privacy Rights

Persons who are residents of the member countries of the European Union (“EU”) or other data subjects covered by the EU’s General Data Protection Regulation, (EU) 2016/679 (the “GDPR”), have certain additional privacy rights under applicable law.